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Refund policy

WeViewers Refund and Cancellation Policy

Since https://weviewers.com/ is offering non-tangible services, we do not issue refunds.

However, we realize that exceptional circumstance can take place with regard to the character of the service we supply.

Therefore, we DO honour requests for the refund on the following reasons:

Non-delivery of the service:

in some cases, the process times are slower, and it may take a little longer for your orders to finish. In this case, we recommend contacting us for assistance. Claims for non-delivery must be submitted to our support department in writing within 24 hours from the order placing date.

Otherwise, the campaign will be considered completed. If your order delivery has started, then the delivery will be finished as soon as possible and no refunds will be issued once your order has started processing.

Service not-as-described:

such issues should be reported to our support department within 24 hours from the date of the purchase. Clear evidence must be provided proving that the purchased service is not as it is described on the website.

Please contact us about any refund related matters within 24 hours. If you contact us with a refund request later than 24 hours from the purchase of the service, we shall not issue a refund under any circumstances.

Complaints, which are based merely on the customer’s false expectations or wishes, shall NOT be honored. Our support team is always eager to assist you and deliver highly professional support in a timely manner. Thank you for purchasing from us.

You can contact us about any refund related matters via our Contact page.